Customised Building and Service Automation for the Hotel Industry

With the launch of the "Smart Building Solutions" business unit, MICROSENS proves that intelligent networking technology will mark the future of building automation. Effective from now, hotel operators also benefit from the technical know-how of the fiber optic pioneer and IT specialist. In the context of the current automation solution for hotels, the additional service and increased convenience for the guest are explicit focal points.

Challenge Hotel Automation
In a very dynamic area, such as the hotel industry, the demands made on building and service automation are high: In addition to building automation, entertainment, check-in and check-out, room service, as well as further offers by third-party providers, which may also change during the seasons, have to be integrated and must be called conveniently. Conventional automation systems have not been designed for these requirements, neither are they flexible enough.

Implementing Complex Service Offers
No matter whether a skiing, beach or conference hotel is concerned – as different as the demands made on automation technology are, they also are as high. The flexible and intelligent combination of building technology with service automation therefore is the basis for true added value in the hotel processes for the guest and staff. Smart Building Solutions by MICROSENS facilitate the daily business routine for the hotel staff and round off the hotel experience of the guests.

Hotel automation by MICROSENS is an example of the perfect interaction between software and sensor system: A presence sensor notifies the room service whether there is someone in the room. The guest can inform the staff whether the room is to be cleaned or not via functions such as "Please do not disturb" or "Please tidy up". In dependence on the fact whether a guest or a member of the service staff enters the room, specific scenarios are activated.

The access system, heating, air conditioning, shadowing, service, and entertainment – everything is controlled via the same room automation. This way, every function can be operated via your own smartphone or tablet to the full scope.

One Infrastructure for Any Demand
MICROSENS embeds all functions and services into the IT infrastructure and, thus, offers room automation which can be extended in a flexible manner. This homogeneous approach saves space and minimises the maintenance effort, decreases e.g the fire hazard, and enables the IT to integrate all their functions into the room automation. This means maximum convenience at the customer end, as well as reliability, homogeneousness, and a future-safe concept for the hotel operator.

"We offer a room automation solution, which is implemented into the IT world and perfectly fits into your hotel environment," says Nikolaos Zacharias, Director of Business Unit Smart Building Solutions. "With the integration of individual services, we are able to perfectly fulfil the high demands made by the hotel industry."

Customised for Unique Requirements
To pay tribute to the numerous demands made by hotel operators and their guests, MICROSENS has developed a platform with the Smart Building Solutions which makes it possible to implement individual solutions. MICROSENS supports interested persons in the planning of the functional scope of their building and service automation and develops a customised solution on this basis. In addition, visitors can experience hotel automation live at a demo booth in the company headquarters in Hamm in Westphalia, Germany.