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RMA Process

RMA Process

With the MICROSENS Return Merchandise Authorization (RMA) you can have defective MICROSENS devices repaired or replaced.

RMA Process

The MICROSENS Return Merchandise Authorization (RMA) allows customers to return defective products to MICROSENS for repair or replacement. After requesting an RMA MICROSENS will send you a form. Please fill in this form completely and send it back together with the defective product to the following address:

MICROSENS GmbH & Co. KG
Küferstr. 16
59067 Hamm/Germany

NOTE: If your defective MICROSENS product is still within warranty period please contact your partner directly.

For components out of warranty we would be glad to prepare a cost estimate for you. After MICROSENS has repaired or replaced the defective product it will be sent back to you.